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Our Legal Terms and What They Mean for You

The terms on this page govern how your account, your data, and your activity on idx66 login are handled — availability depends on local law and eligible regions in Indonesia.

Account TermsPrivacy & DataPayment ConditionsDANA · OVO · GoPayContact & Requests
idx66 login Our Legal Terms and What They Mean for You
LEGAL CONTACT

How to Reach Us About Legal Matters

If you need to raise a legal question, request a copy of your data, or dispute a term, our support team handles these requests directly. We aim to respond to legal and privacy requests within a reasonable time. You can reach us through live chat, email, or your in-account message centre — choose whichever channel is fastest for you.

Live Chat Open the chat icon from any lobby page. State your legal or data query and we route it to the right team.
Email Support Send your request to our support address listed in the account settings area. Include your registered account name for faster processing.
In-Account Messages Log in, go to your account wallet area, and use the message centre to submit a formal data or legal request in writing.
DATA & ACCOUNT SECURITY

How We Handle Your Data and Account

Your account data — login credentials, transaction records from DANA, OVO, or GoPay, and activity history — is stored with SSL encryption in place across all connections. We do not sell personal data to third parties. Retention periods follow the minimum required by applicable local law; once that period lapses, inactive account data is removed from live systems. You can request a copy of the data we hold on your account at any time through the in-account message centre.

Cookie Policy We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can manage these in your browser settings at any time.
Data Retention Account and transaction records are kept for the period required under applicable local law. After that, data is deleted from live systems on a rolling schedule.
Account Security Two-step login is available in your account settings. We recommend enabling it, especially if you access the lobby from a shared mobile device.
Change Requests To update, correct, or delete personal data, send a written request via the in-account message centre or email support. We process these in the order received.

Common Questions About Our Legal Terms

The questions below cover what our terms mean for your account, your data rights, and how to act on them. If your question is not listed here, contact us through live chat or the in-account message centre.

Yes, provided access is permitted where you are. Availability depends on local law and eligible regions — if local law restricts participation, these terms do not create any right to use our services.

You can. Log in and submit a request through the in-account message centre, or contact email support with your registered account name. We will confirm receipt and provide the data within a reasonable period.

We notify you at the contact address registered on your account before any material change takes effect. Continuing to log in and use the lobby after that notice means you accept the updated terms.

Our account terms cover the transaction on our side. Your DANA, OVO, or GoPay app has its own service conditions that apply at the moment of transfer — both sets of terms are active during a payment.

Send a written closure and deletion request via the in-account message centre or email support. We will process the request and confirm once your account data has been removed from live systems, subject to any legally required retention period.

Inactive account and transaction records are kept for the minimum period required by applicable local law. Once that period ends, the data is removed from live systems on our regular deletion schedule.